SIEGE: IN CASE YOU ARE BEING BULLIED AT WORK
Contributed by a member of the California Healthy Workplace Advocates, 4/7/15
In case you suspect or know you are being bullied at work, the following resources will help you to limit the damage
and manage your situation until you can find better employment. The first group of resources is
a crash course in coming to grips with your situation. The second group of resources will
round out your knowledge of bullying, mobbing, and the corporate abuse that fuels them.
Part 1: A Crash Course on Workplace Bullying
Andrea (1992) Bullying at work: How to confront and overcome it. London: Virago Press.
this early work, Adams does an admirable job at identifying—naming—workplace bullying.
Field, Tim (1996) Bully in sight. How to predict, resist, challenge, and combat workplace
bullying. UK: Success Unlimited. This
is a very full treatment by one of the earliest champions against workplace bullying.
Futterman, Susan (2004) When you work for a bully: Assessing your options and taking action. Montvale,
NJ: Croce Publishing Group, LLC. Futterman understands
that you are under siege and prepares you
to leave a toxic situation with your health and career intact.
Lange, Gerry and Todd Domke (2001) Cain
& Abel at work. NY: Broadway Books. Though
they are not psychologists, they develop the
profile of the predator at work in rich detail.
Maisel, Eric (2007)
Toxic Criticism. NY: MacGraw-Hill. Maisel
helps you to protect your inner self from attacks by a bully, even though this book is not addressed toward bullying directly.
Mueller, Robert (2005) Bullying bosses: A survivor’s guide. San Francisco:
bullyingbosses.com. Mueller is a tactician and will help you
outflank your bully boss.
Namie, Gary and Ruth Namie (2003) The bully at work:
What you can do to stop the hurt and reclaim your dignity on the job. Naperville: Sourcebooks. A very clear, simple, and insightful statement of the problem of workplace bullying.
Judith and Chauncey Hare (1997) Work abuse: How to recognize and survive it. Rochester, VT: Schenkman
Books. Wyatt and Hare write about the more general
problem of corporate abuse, a.k.a. workplace
abuse, or what the literature calls “employee abusive workplaces,” or “toxic workplaces.” This
includes workplace bullying and mobbing. The value of the book is that it gives you a deeper perspective of what is happening to you.
Its greatest value is that it will give you the ‘eyes’ to see abuse where you formerly only felt a vague uneasiness.
If you suspect you are being mobbed, that is, if you are under attack by multiple players in your organization,
read one of the following two books:
Noa, Ruth Distler Schwartz, and Gail Persell Elliott. (1999) Mobbing: Emotional abuse in the American Workplace.
Ames, IA: Civil Society Publishing.
Duffy, Maureen and Len Sperry (2014) Overcoming Mobbing: A Recovery
Guide for Workplace Aggression and Bullying. Oxford: Oxford University Press. Their more scholarly treatment on mobbing is listed below.
Part 2: For a More General Understanding of Workplace
Bullying or Mobbing Workplace Bullying
Weiner, David L. (2002) Power freaks: Dealing with them in the workplace or anyplace.
Amherst, NY: Prometheus.
Sutton, Robert (2007) The no asshole
rule: Building a civilized workplace and surviving one that isn’t. NY: Business Plus.
Randall, Peter (2001) Bullying in adulthood: Assessing the bullies and their victims. NY: Taylor
& Francis, Inc.
Pantry, Sheila (1996) Dealing with aggression and violence
in your workplace. London: Library Association Publishing.
McCarthy, Paul, Michael Sheehan and William Wilkie, Eds. (1996) Bullying: From backyard
to boardroom. Alexandria, Australia: Millennium Books.
Lutgen-Sandvik, Pamela (2013) Adult Bullying: A Nasty Piece of Work. St. Louis: ORCM Academic Press. A
scholarly though accessible compilation of research on bullying.
Lung, Haha (2008)
Mind Fist. NY: Citadel Press.
Kohut, Margaret R. (2008) The
complete guide to understanding, controlling, and stopping bullies & bullying at work. Ocala,
FL: Atlantic Publishing Group.
Brodsky. Carroll M. (1976)
The harassed worker. Lexington, MA: Heath and Co.
Roland, Jr. and Christopher L. Martin, Eds. (2005) Managing organizational deviance. Thousand Oaks: Sage Publications.
Ishmael, Angela (1999) Harassment,
bullying and violence at work. A practical guide to combating employee abuse. London: The Industrial Society
Hornstein, Harvey A. (1996) Brutal bosses and their prey. NY:
Graves, David (2002) Fighting back: Overcoming bullying in the work
place. London: McGraw-Hill.
Abdennur, Alexander (2000) Camouflaged Aggression: The
hidden threat to individuals and organizations. Calgary: Detselig Enterprises, Ltd.. Both bullying and mobbing often start out in a subtle manner and the victim is in a fog. This book will help you determine if you are really
Chappell, Duncan and Vittorio Di Martino (1998) Violence
at work. Geneva: International Labour Office.
A. (2009) Stop bullying at work: Strategies and tools for HR & legal professionals. Alexandria,
VA: Society for Human Resource Management.
Abuse a.k.a. Employee-Abusive Workplaces
Wright, Lesley and Marti Smye (1996) Corporate Abuse: How ‘Lean and Mean’ Robs People and
Profits. NY: MacMillan.
Holden, Mark (2003) The use & abuse of office politics: How to survive and thrive in the corporate jungle.
Crows Nest, NSW, Australia: Allen & Unwin.
George William (1991) Corporate abuse: Surviving a corporate career. Tempe, AZ: Walsh and Assoc.
Wambach, Julie Ann (2008) Battles between somebodies
and nobodies: Stop abuse of rank at work and at home. Scottsdale, AZ: Brookside Press.
Cavaiola, Alan and Neil Lavender (2000) Toxic coworkers. Oakland: New Harbinger.
Chapman, Gary, Paul White, and Harold Myra (2014) Rising
above a toxic workplace. Chicago: Northfield Publishing.
Dattner, Ben (2011) The blame game. NY: Simon and Schuster.
Durre, Linnda (2010) Surviving the toxic workplace. NY: MacGraw-Hill.
Fairholm, Gilbert W. (1993) Organizational power
politics: Tactics in organizational leadership. Westport, CT: Praeger.
Christopher J., Ed. (2006) Handbook of psychopathy. NY: Guilford Press.
Meloy, J. Reid (1988) The Psychopathic mind. Origins, Dynamics, and Treatment. Northvale,
NJ: Jason Aronson, Inc.
Lykken, David T. (1995) The antisocial personalities. Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
Thomas, Jay and Michel Hersen, Eds. (2004) Psychopathology
in the workplace. NY: Brunner and Routledge.
Kantor, Martin (2006) The Psychopathy of everyday life: How antisocial personality disorder affects all of
us. Westport, CT: Praeger.
Hare, Robert D.
(1993) Without conscience: The disturbing world of the psychopaths among us. NY: Pocket books.
Hare is the pioneer of the Hare Psychopathy Checklist which is a
worldwide recognized standard metric for determining psychopathy.
Millon, Theodore and Roger Davis (2000) Personality disorders in modern life. NY: Wiley.
Babiak, Paul and Robert Hare (2006) Snakes in suits:
When psychopaths go to work. NY: HarperCollins.
Clarke, John (2005) Working with Monsters: How to Identify and Protect Yourself
from the Workplace Psychopath. North Sydney, NSW: Random House Australia. Clarke describes different types of corporate a.k.a. sub-clinical a.k.a.
on Guarding Your Boundaries
Samuel (1990) Work without stress. NY: Brunner/Mazel Publishers.
Kaufman, Gershen (1985) Shame: The power of caring. Rochester VT: Schenkman Books.
Kaufman, Gershen (1983) Dynamics of power: Building
a competent self. Rochester, VT: Schenkma Books.
This book will help you strengthen your
inner self to fortify you against the erosion of your identity
that the bully seeks, as elaborated in Hirigoyen’s book.
Hirigoyen, Marie-France (2000) Stalking the Soul: Emotional Abuse and the Erosion of Identity.
NY: Helen Marx Books, 2000. This book will help you understand
how the bully aims to destroy your inner self.
Glass, Lillian (1995) Toxic people. NY: Simon and Schuster.
Bell, Arthur H. (2005) You can’t talk to me that way! Stopping
toxic language in the workplace. Franklin Lakes, NJ: Career Press.
Elgin, Suzette (1980) The gentle art of verbal self-defense. NY: Barnes and Noble.
Evans, Patricia (2012) Victory over verbal
abuse. Avon, MA: Adams Media.
Collaboration as a Way of Humanizing the Workplace
am including some titles on collaborative workplaces because collaboration inherently involves power sharing. Collaborative
workplaces can rarely have workplace bullies unless one slips through the cracks.
Tharp, Twyla (2009) The Collaborative Habit: Life Lessons
for Working Together. NY: Simon & Schuster.
Rubin, Hank (2002) Collaborative Leadership. Thousand Oaks, CA: Corwin Press, Inc.
Silber, Lee, Andrew Chapman,
and Linda Krall (2009) The wild idea club: A collaborative system to solve workplace problems, improve efficiency, and
boost your bottom line. Franklin Lakes, NJ: Career Press.
Snell, Martha E. and Rachel Janney (2000) Collaborative Teaming.
Baltimore: Paul H. Brookes Publishing Co.
Jacob (2012) The Collaborative Organization: A Strategic Guide to Solving Your Internal Business Challenges Using Emerging
Social & Collaborative Tools. NY: McGraw Hill.
Merchant, Nilofer (2010) The New How: Building Business Solutions Through Collaborative Strategy.
Sebastopol, CA: O’Reilly Media, Inc.
Andrew (2009) Enterprise 2.0: New Collaborative Tools for Your Organization’s Toughest Challenges.
Boston: Harvard Business Press.
(1992) The human factor. London: Kogan Page, Ltd. One of the best apologies for a collaborative model of organizations, and its benefits to the organization
and the worker.
J. Richard (2011) Collaborative Intelligence: Using Teams to Solve Hard Problems. San Francisco: Berrett-Koehler
Godar, Susan H. and
Sharmila Pixy Ferris (2004) Virtual and Collaborative Teams: Process, Technologies, and Practice. Hershey,
PA: Idea Group Publishing.
Bert, Iva Wilson, and JoAnne Wyer (2000) The Power of Collaborative Leadership Lessons
for the Learning Organization. Boston: Butterworth Heinemann.
Beyerlein, Michael A., Sue Freedman, Craig McGee, and Linda Moran (2003) Beyond Teams:
Building the collaborative organization. San Francisco: John Wiley & Sons, Inc.
Correia, Marlene P. and Jana M. McHenry (2008)
The Mentor’s Handbook: Practical Suggestions for Collaborative Reflection and Analysis.
Norwood, MA: Christopher-Gordon Publishers, Inc.
Deming, W. Edwards (1986) Out of the Crisis. Cambridge, MA: MIT Press.
Even though Deming did not address bullying directly, his analysis traces much of the genesis of bullying,
unwittingly, to poor management.
It should be noted that there
are two major schools of thought on the genesis of bullying. One school is the ‘lone wolf’ theory that says
that all bullying is due to the perpetrator and the perpetrator’s possible personality deficiencies. Books like
the one by Clarke and the one by Babiak and Hare would lead the reader to believe that bullying is all personal. Another
school of thought attributes bullying to organizational dysfunction. I think that bullying is a combination—a
perfect storm—of the right organizational factors and perpetrator factors. Mobbing I think is an even more complex
interplay of both sets of factors.
Narcissism; Corporate Narcissism
Vaknin, Sam (2007) Malignant Self-Love: Narcissism
Revisited. Prague & Skopje: Narcissus Publications. A
deep study of the inner world of the narcissist. If your bully is a narcissist (and many
are), this book will help you ‘get the goods’ on your bully! After reading this book, when
your bully-as-narcissist says something outrageous that formerly would get under your skin, you can now smile (inwardly of
course) and view the bully with something ranging from pity to disgust. That will empower you and take
the edge off.
Downs, Alan (1997)
Beyond the looking glass: Overcoming the seductive culture of corporate narcissism.
Gear, Maria C., Melvyn A. Hill, and
Ernesto C. Liendo (1981) Working through narcissism: Treating its sadomasochistic structure. NY: Jason Aronson, Inc.
Lasch, Christopher (1979) The
culture of narcissism. NY: Norton.
Alexander (1985) Narcissism: Denial of the true self. NY: Touchstone.
Kernberg, Otto (1975) Borderline conditions and pathological
narcissism. NY: Jason Aronson, Inc.
www.winning-teams.com (This is a website on corporate narcissism.)
Leymann, Heinz, The Mobbing Encyclopedia found
at www.Leymann.se. Leyman is the pioneer of
research into mobbing. He had both an M.D. and a Ph.D. and was both a psychiatrist and organizational psychologist.
Duffy, Maureen and Len Sperry (2012) Mobbing:
Causes, Consequences, and Solutions. London Oxford University Press. This is the most scholarly book on mobbing in the English language.
Jones, Jean (2013) An inconvenient whistleblower. A survival guide
for toxic workplaces. Belleville Ont.: Epic Press
Zimbardo, Philip (2007) The Lucifer Effect. NY: Random House.
This book contains a powerfulexplanation of mobbing. In mobbing,
many of the participants are ‘basically good people’. One of the problems in the theoretical literature
is, how is it that ‘basically good people’
can become participants in mobbing? Zimbardo’s book goes a long way in answering that question.
Another good writer on mobbing is Kenneth Westhues, emeritus professor of sociology at the University of Waterloo.
Unfortunately he had his books published by an academic press
that charges hundreds of dollars for his books. (Try the used book site addall.com,
put in the authors name or book title and see where it takes you!)
Accounts of Bullying
Zerrilli-Edelglass, Teresa (2013) Thrown under the
bus. Itasca Books. This book is a good illustration of
Duffy and Sperry’s advice to “not make fighting the organization that mobbed you, your next career.”
Riley, Stephen (2010) Barsteadworth College: How
bullies get away with it. Essex, UK: Chipmunka Publishing.
This book illustrates that mere competence and professional
credentials do not make one immune from bullying. So then, it is an unwitting apology for the need for anti-bullying